As a Client Success Coordinator for Healing HealthCare Systems since 2018, Lisa McNiven provides daily administrative support to the Client Success Director and Specialist. Lisa has over 20 years of experience in the customer service field, including supporting a large college division office for 9 years. She loves using her experience when working with patients and hospital staff, hearing their stories, sharing solutions and providing a superior customer experience along the way. She is passionate about The C.A.R.E. Channel and how it can be used to create a healing environment in the hospital or at home.
Lisa moved from the California Bay Area to Reno in 2015 and in her spare time you’ll find her outdoors; hiking, kayaking, skiing or just enjoying the beauty of our area.