Curing the Noise Epidemic in Hospitals

Managing hospital noise and creating a quieter environment for patients is a challenge that’s now being measured against HCAHPS scores and tied to Medicare reimbursements. It’s a factor that affects both patient satisfaction and outcomes as well as staff satisfaction and performance.

Healing Healthcare Systems’ President and CEO Susan Mazer, Ph.D., looks at the cultural factors behind noise and offers some solutions for managing hospital noise.