Susan E. Mazer, Ph.D. Blog

Thoughts and ideas on healthcare

Hi, and welcome to my blog! I'm Susan E. Mazer -- a knowledge expert and thought leader on how the environment of care impacts the patient experience. Topics I write about include safety, satisfaction, hospital noise, nursing, care at the bedside, and much more. Subscribe below to get email notices so you won't miss any great content.

  • Information and Misinformation: Will Reality Please Stand Up?

    October 19, 2010

    Healthcare is now the beaten step-child of these mid-term elections.  Setting aside any biases or political opinions, one can look at this situation and know that the people who are up in arms about any changes to the current health care system are those who either have great insurance and a good job, or who

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  • Change, More Change, a Future, and Observations from Dallas

    September 22, 2010

    That change is in the air is hardly surprising. The whole country is in disarray with uncertainty being the state of the world and change seeming to be both imminent and equally risky. Healthcare reform mandates begins today with annual caps on benefits being erased, with kids being able to stay on their parents insurance

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  • Summer, Healthcare Reform, and Oil Spills

    July 20, 2010

    Right now, at this moment, it feels like summer is hardly the light-hearted, joyful playtime of my childhood. Even as all of us see some progress in capping the renegade oil well in the Gulf, the damage done is almost inconceivable, let alone reversible. Then, schools, the backbone of our Democracy and certainly the ruler

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  • Remember What 18 Was Like?

    June 16, 2010

    As you may know, this month is our 18th anniversary of producing the C.A.R.E. Channel. I must admit that I am stunned not so much by the number of years we have been doing this work, but by the fact that we have survived so many changes in our society and in health care. At

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  • Using Well the Monies, People, Ideals, Skills

    April 15, 2010

    As I wrote about Florence Nightingale’s standard of expectations to use well the powers we have, I felt the sudden relief that I was not responsible for what I could not do, nor change, nor influence. Nor should I worry about skills I may never have, knowledge I may never acquire, athleticism that is clearly

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  • When the New Year starts with an Earthquake

    January 20, 2010

    Two years ago, the holiday season was forever marred by the Tsunami in Indonesia This year, we being the New Year with a tragic earthquake in Haiti, a country so poor that the rebuild will be challenging to say the least. Earthquakes are forces of nature. Election results are forces of voters. Recovery from cancer

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