Susan E. Mazer, Ph.D. Blog

Thoughts and ideas on healthcare

Hi, and welcome to my blog! I'm Susan E. Mazer -- a knowledge expert and thought leader on how the environment of care impacts the patient experience. Topics I write about include safety, satisfaction, hospital noise, nursing, care at the bedside, and much more. Subscribe below to get email notices so you won't miss any great content.

  • The Love Hate Relationship with Patient Television

    August 16, 2013

    Years ago when we were doing educational workshops and performing concerts at hospitals, one of our clients was a non-profit psychiatric facility that had both inpatient and outpatient services. They

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  • Two Decades of C.A.R.E.

    August 5, 2012

    The C.A.R.E. Channel is 20 years old. And that means that all of us – the world, this country, and our healthcare system – are also two decades older. During

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